Combination/Hybrid Resume Sample

A sample combination/hybrid resume

The following is an example of a combination/hybrid resume. It is intended to give the reader an idea of the format that might be used for such a resume. While the preferred resume format is the chronological resume, there may be times when your background, job history, education and other factors don't work well with a standard chronological resume. For example, if you have modest work experience, but lots of applicable education, or are changing career paths, a combination resume may work better for you.

There are no hard and fast rules about format. The important thing is to emphasize your value to the organization, whether it is in the area of skills, work history, or both. You can copy the text between the lines below and paste it into your favorite word processor as a starting point and then modify it to meet your particular needs.

GOAL AND SUMMARY OF QUALIFICATIONS

Seeking an entry-level operations manager position where I can utilize my knowledge, skills and experience as a project manager to help assure attainment of the organization's goals. Working with operations managers as a project manager for over 10 years, I have had an opportunity to learn about and touch virtually every aspect of operations. Many of my projects have resulted is a doubling of productivity. I believe I can easily transition to the operations manager position and make a significant and immediate contribution. I have proven expertise in managing complex customer relations issues with a focus on collaboration and mutually agreed upon goals. Skilled in cross-functional communications and managing day-to-day program activities (status reports, budgets, schedules, resources).

PROFESSIONAL EXPERIENCE

Senior Project Manager

Senior level project manager responsible for managing a wide range of business operations projects in a diverse consumer services company. Developed a reputation for improving operating results and containing costs. Responsible for needs analysis, implementing solutions, status reporting and budgeting. Developed and tracked project metrics and worked with stakeholders on change requests, risk management, procurement, resource needs and related project requirements.

• Working with operations managers, planned, managed and implemented projects of medium to high complexity. Often assigned projects that had critical customer impacts due to my ability to balance business and customer needs.
• Recognized by management as the project manager most likely to keep projects on time and achieve targeted deliverables as defined by operations. Also recognized for my ability to develop and mentor staff.
• Directed and managed multiple projects ranging in value from $100,000 to $14 million. Most projects were in the areas of business process management and business process re-engineering.
• Defined project scope, objectives, staffing and other resources, deliverables and budgets. Worked closely with stakeholders to gain agreement on all aspects of the project and criteria for success.
• Gained stakeholder approval on deliverables, resource requirements and business involvement.
• Worked with multi-disciplinary teams. Tracked project deliverables, monitored quality assurance measures and managed vendor relationships.

Project Manager

Started as a business analyst and was promoted to project manager after three years. Recognized for my ability to achieve desired business goals. I was given increasingly large and complex projects to manage. MegaCorp focused on systems integration and reporting software. I worked with a wide variety of clients in the small to mid-sized market implementing MegaCorp's products.

• Worked with operations managers to analyze business needs and develop scope documents used as the basis for defining project deliverables. Created statements of work, service level agreements, risk management plans, and ROI documents.
• Created project, communication, and implementation plans based on client specifications. Communicated timelines and milestones to keep projects on track.
• Assembled and coordinated multi-disciplinary teams. I was recognized for my ability to motivate and mentor team members to achieve optimal results.
• Managed vendor relationships, including negotiating and controlling contracts. Developed a vendor management tool that became the standard tool within MegaCorp.
• Tracked project deliverables and managed variances through root cause analysis. Implemented and managed changes and interventions, Worked closely with stakeholders and got signoff on all change log entries.
• Aggressively maintained communication with stakeholders and managed expectations regarding deliverables, timelines, milestone achievement, and goal attainment.

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ACCOMPLISHMENTS, SKILLS AND TRAINING

• Extensive training in business analytics tools designed to identify needs and present alternative paths to solve business problems.
• Took courses on how to analyze requirements, construct workflow charts, and develop business improvement specifications.
• Participated in case studies that defined business problems and focused on identifying resolution milestones, phases, tasks and outcomes.
• Learned to write and maintain user documentation, including help desk support materials and training manuals.
• Maintained professional and technical knowledge by attending educational workshops, continuing education programs and reviewing professional publications.
• Took coursework in operations management, customer satisfaction, and business process engineering.
• Monitored project progress by tracking tasks, resolving problems, publishing progress reports and recommending remedial action.
• Took additional courses in written and verbal communication, cost/benefit analysis, and leadership.

EDUCATION

B.S. Business Administration, Able University, Des Moines, IA - Coursework business and operations management and business analytics.

ADDITIONAL COURSEWORK, CERTIFICATIONS AND MEMBERSIPS

Multiple seminars and conferences covering the business management and operations improvement.

TECHNICAL SKILLS AND BACKGROUND

Proficient in all Microsoft Office applications, knowledge of business intelligence software. Familiar with several customer relations management (CRM) software packages.

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